How to use your new collection carts | June 2025
Your new curbside collection carts | October 2024
Please see the frequently asked questions section below.
Project Update - June 2, 2025
The Regional District of Okanagan-Similkameen (RDOS) will be delivering curbside collection carts throughout June 2025. The carts will be delivered to the curb or the end of a driveway. Residents may use the carts as soon as they receive them, but are required to use them starting July 1.
Roll the carts to the curb between 5:00 am and 7:00 am on the morning of your collection day, with the front of the cart facing the roadway. Make sure there is one (1) metre of space between carts and three (3) metres of clearance above. If you have not received your carts by Tuesday, June 24, 2025, please contact the RDOS Solid Waste Hotline via email or telephone.
Each home will automatically receive the standard-size carts, unless a cart change-out was previously requested. The standard cart sizes are 120-litre garbage, 240-litre recycle, and 240-litre yard waste.
Not sure if the carts are the right size for you? Please try the carts for two months to see if they work for you before requesting a cart change-out. A $45 fee will apply for cart change-outs. Wondering what to do with your old garbage or recycling container? Consider repurposing them for storage, composting, or donating them to a neighbour or local business. Old containers can also be used for unlimited yard waste collection days.
Unlimited yard waste collection dates
Unlimited yard waste collection will occur a minimum of four (4) times per year in each Electoral Area. Exact dates and details can be found in your most recent collection calendar at rdos.bc.ca/curbside. During unlimited yard waste collection events, you can use paper yard waste bags, cans, stick bundles, or carts in addition to your RDOS yard waste cart. Garbage will continue to be collected weekly on your regular collection day, with recycling and yard waste alternating biweekly. Paper copies of the curbside calendars will be mailed with utility bills in July 2025, or pick one up from your local municipal office.
Costs
Curbside collection costs have increased as a result of the new Waste Connections contract, which comes into effect July 1, 2025. Costs for curbside collection, including the cost of carts, can be found on page 18, Section 5, in the 2025 Fees and Charges bylaw under the Finance tab at rdos.bc.ca/regional-government/regional-bylaws.
Questions?
Please see the FAQ below. If your question is not listed, please visit rdos.bc.ca/curbside, email the Solid Waste Hotline at solidwaste@rdos.bc.ca or call 250-490-4129 to leave a message. For missed collections, please contact Waste Connections via email at CSR-Penticton-Osoyoos@WasteConnections.com or phone 250-490-3888.
Cart Change-out Requests
Any cart change-out requests made after June 1, 2025, may not receive the carts requested in the initial delivery. These requests will be accommodated after July 1, 2025, providing carts of the requested size and type are still available. A $45 change-out fee may apply. The additional monthly costs below still apply if it is an existing RDOS-evaluated cart, if the cart is RDOS-provided, or if the cart purchase debt servicing expenses for specified Areas for five year borrowing has a cost or not.
All curbside collection households will receive the standard-size carts unless a Cart Change-out request is made or they have previously existing RDOS-evaluated carts.
For further information, contact the Solid Waste Hotline at solidwaste@rdos.bc.ca or 250-490-4129 and leave a message.
Standard-size carts | |
Garbage | 120 Litre |
Recycle | 240 Litre |
Yard Waste | 240 Litre |
Option | Additional monthly cost |
Upsize garbage cart to 240 litres | $5 |
Upsize recycle cart to 360 litres | No cost |
Additional 240 litre yard waste cart | $5 |
Downsize yard waste cart or no yard waste cart | No change in cost |
Upgrade garbage cart to 120 litre wildlife-resistant | $4 |
Updates
Frequently asked questions
- Do I have to use the carts right away once they are delivered to me?
- I got the wrong carts/not all my carts/or any carts.
- I already own carts, can you evaluate them?
- Can I pick up or drop off my carts myself?
- I'm concerned that carts won't work at my existing collection point.
- I need my collection calendar schedule.
- I have a question about my bill.
- Can I opt out of using the new carts or curbside collection altogether?
- Do I have to fill out the cart change-out form?
- What if I don’t change the size of my carts now, then realize I need different sizes when I start using them?
- When will the new cart system start?
- Will my collection frequency change when the cart program starts?
- I have a long or steep driveway, am I supposed to move the carts every week?
- I don’t generate a lot of waste, is there an option for me?
- My household produces a lot of yard waste, am I restricted to the size of the cart?
- What if my mobile home park or strata has concerns about cart collection?
- I am concerned I won’t be able to maneuver the carts. Is there help for me?
- What about food scraps? Will the RDOS start collecting them at the curb?
Q&A
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