Citizen Survey

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2023 Citizen Survey

The results of the 2023 Citizen Survey were shared with the Regional District of Okanagan-Similkameen (RDOS) Corporate Services Committee on Thursday, September 7, 2023.

The Citizen Survey is an essential tool to evaluate service and program delivery by the Regional District. The survey, which was open from April 6 to May 5, 2023, received 740 responses.

Survey results were also shared with a community focus group to gather additional feedback. Invitations to participate in the focus group were sent to not-for-profit groups and Indigenous communities within the region.

RDOS senior management and staff will be reviewing the survey results with discussions to follow regarding service levels, areas for improvement, and budget implications.

The 2023 Citizen Survey, which featured anonymous responses, was promoted on all RDOS web and social media channels. Posters were also distributed in communities and information was sent to local media. Paper copies were made available upon request.


Click here to view the RDOS 2023 Citizen Survey Community Focus Group video.

Click here to view the Electoral Area News web page

Click here to view the 2023 Citizen Survey responses

Previous Surveys

Building Permit Process survey

See the full survey results.

The RDOS building permit process survey is now closed.

Survey results, which will be presented to the RDOS Board of Directors, will help identify any issues or concerns with the online payment service.

Please call or send an email if you have questions about the building permit process. 250-492-0237 | info@rdos.bc.ca

Online Payment Service survey

See the full survey results.

The RDOS online payment service survey closed October 15, 2021.

Survey results, were presented to the RDOS Board of Directors to will help identify any issues or concerns with the online payment service.

Electronic banking is available at most financial institutions and allows you to add the Regional District as a payee.

2020 Citizen Survey: follow-up survey

As a result of the 2020 Citizen Survey, the Regional District of Okanagan-Similkameen Board of Directors approved a short follow-up survey to provide further insights into how residents and property owners prefer to

The communications and public engagement survey was conducted between June 7 and August 31, 2021.

Survey results, analysis, and action items were presented to the RDOS Board of Directors on December 16, 2021,

You can view the 2021 Citizen Survey Follow-up powerpoint in the column on the right (Important Links).

Click here to view the information release.

Paper copies of the survey were also made available.


2020 Citizen Survey
The 2020 Citizen Survey is an essential tool to evaluate service and program delivery provided by the Regional District of Okanagan-Similkameen (RDOS). Survey results helped identify areas for improvement, including communication and public engagement.

2023 Citizen Survey

The results of the 2023 Citizen Survey were shared with the Regional District of Okanagan-Similkameen (RDOS) Corporate Services Committee on Thursday, September 7, 2023.

The Citizen Survey is an essential tool to evaluate service and program delivery by the Regional District. The survey, which was open from April 6 to May 5, 2023, received 740 responses.

Survey results were also shared with a community focus group to gather additional feedback. Invitations to participate in the focus group were sent to not-for-profit groups and Indigenous communities within the region.

RDOS senior management and staff will be reviewing the survey results with discussions to follow regarding service levels, areas for improvement, and budget implications.

The 2023 Citizen Survey, which featured anonymous responses, was promoted on all RDOS web and social media channels. Posters were also distributed in communities and information was sent to local media. Paper copies were made available upon request.


Click here to view the RDOS 2023 Citizen Survey Community Focus Group video.

Click here to view the Electoral Area News web page

Click here to view the 2023 Citizen Survey responses

Previous Surveys

Building Permit Process survey

See the full survey results.

The RDOS building permit process survey is now closed.

Survey results, which will be presented to the RDOS Board of Directors, will help identify any issues or concerns with the online payment service.

Please call or send an email if you have questions about the building permit process. 250-492-0237 | info@rdos.bc.ca

Online Payment Service survey

See the full survey results.

The RDOS online payment service survey closed October 15, 2021.

Survey results, were presented to the RDOS Board of Directors to will help identify any issues or concerns with the online payment service.

Electronic banking is available at most financial institutions and allows you to add the Regional District as a payee.

2020 Citizen Survey: follow-up survey

As a result of the 2020 Citizen Survey, the Regional District of Okanagan-Similkameen Board of Directors approved a short follow-up survey to provide further insights into how residents and property owners prefer to

The communications and public engagement survey was conducted between June 7 and August 31, 2021.

Survey results, analysis, and action items were presented to the RDOS Board of Directors on December 16, 2021,

You can view the 2021 Citizen Survey Follow-up powerpoint in the column on the right (Important Links).

Click here to view the information release.

Paper copies of the survey were also made available.


2020 Citizen Survey
The 2020 Citizen Survey is an essential tool to evaluate service and program delivery provided by the Regional District of Okanagan-Similkameen (RDOS). Survey results helped identify areas for improvement, including communication and public engagement.

  • CLOSED: This survey has concluded.

    2023 Citizen Survey

    The 2023 Citizen Survey is an essential tool to evaluate service and program delivery provided by the Regional District of Okanagan-Similkameen (RDOS). The anonymous survey will highlight how communities are using regional services and facilities, gauge how satisfied residents are with those services, and help identify areas for improvement. The survey will also help improve communication and community engagement throughout the region. Please note the 2023 RDOS Citizen Survey focuses on Regional District facilities and services. If you live in a municipality within the RDOS or an Indigenous community, please complete the survey based on the RDOS facilities or services you use.


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  • CLOSED: This survey has concluded.

    Survey: Building Permit Process

    Please take a moment to complete this short survey. Your feedback will help identify any issues or concerns with the RDOS building permit process. 

    Survey closes Friday, May 6, 2022.

    Please note, building permits can take between four and eight weeks to process. This time variation is dependent on the volume of applications, inspection requests, special projects, and current staffing levels. Other delays may be due to Planning Development Permits (watercourse and environmentally sensitive development permit), and incomplete applications requiring revised plans or additional information. 

    Building Permit fees cover staff time to process applications, including data entry, clerical support, hard costs, technical plan review, site inspections, professional development, and potential legal costs.

    This is an anonymous survey. Please call or send an email if you have questions about the building permit process.

    250-492-0237 | info@rdos.bc.ca  



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  • CLOSED: This survey has concluded.

    Survey: Online Payment Service

    Please take a moment to complete this short survey. The survey is anonymous.

    Your feedback will help identify any issues or concerns with the RDOS online payment service.

    Electronic banking is available at most financial institutions and allows you to add the Regional District as a payee. The payee name will vary depending on the bank but is usually listed as "RDOS-Okanagan-Similkameen". Please contact your financial institution for the correct listing.

    Please note, the Regional District does not directly collect taxes. The Provincial Government Agents office is responsible for the collection of taxes in the rural areas of British Columbia. Municipalities collect Regional District taxes directly from citizens within their boundaries.

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  • CLOSED: This survey has concluded.

    Follow-up Survey - Closed

    Thank you for helping the RDOS identify your preferred methods of communication.

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  • CLOSED: This survey has concluded.

    Follow-up Survey - Paper Copies

    Data from paper copies received from Village of Keremeos and Tulameen.

    NOT FOR PUBLIC: Internal Data Entry Only
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