Project Update - April 25, 2025

RDOS has completed evaluation requests for existing carts in March and April 2025.

If your cart(s) were approved:

• Continue using the carts as normal.
• The cart is now the property of the RDOS.
• The carts will have two RDOS and one serial number sticker applied. This serial number is tied to your property address, you must leave the carts at your property if you move.
• Record this serial number to avoid mix-ups.
• If you have indicated that your cart will be used for a waste material other than what you currently use it for, waste sticker labels have been provided to identify the new waste material.
• For example, if you currently use a 240 litre cart for garbage but will be using it for yard waste after July 1, 2025, you will be provided ‘yard waste only’ sticker labels.
• After your new cart(s) have been delivered, adhere the waste label provided on the lid of the approved cart for July 1, 2025. Failure to adhere the waste label sticker may cause collection to not occur, as the waste collector will not know what is inside.
• Sticker labels can also be requested for free by contacting the Solid Waste Hotline or visiting the RDOS office at 101 Martin St, Penticton.
• You will receive a one-time rebate of $35 toward the cost of collection for each cart that is approved, unless the cart was owned by Waste Connections. The one-time rebates will likely be applied in the fourth quarter billing.
• If your approved garbage or yard waste carts are larger than the standard size RDOS supplied cart, additional costs will apply beginning July 1, 2025.
• For further information about standard size carts or additional fees, see below.
• If you change your mind and do not wish to have the additional costs applied, please contact the Solid Waste Hotline with your cart change-out request to downsize your carts. A $45 change-out fee may apply.
• The cart will be replaced or repaired by the RDOS if it is accidentally damaged or reaches the end of its serviceable life.
• If your cart ever needs replacement and is not a size or type provided by the RDOS, it will be replaced by an RDOS supplied cart that is most similar.

If your cart(s) were not approved:

• The cart will not have RDOS or serial number stickers applied.
• In June, you will be delivered standard size RDOS supplied cart(s).
• If you wish to change the size of cart you will be delivered, contact the Solid Waste Hotline to complete a cart change-out request. A $45 change-out fee may apply.
• You are free to do whatever you wish with your cart, except include it with regular curbside collection beginning July 1, 2025.